Privacy Policy
Last updated October 18, 2026
What we collect
Account details (name, email, sign-in provider), workspace settings, the public store links you add, and usage analytics. If you connect App Store Connect or Google Play Console, we store those credentials encrypted and use them only to read the download totals you ask us to show. We do not estimate downloads from keyword rank. You can disconnect at any time.
How we use it
To run the service, compute rankings and recommendations, process campaigns and wallet transactions, and keep the service secure.
Processors
The service runs on Google Cloud and Firebase. Campaign fulfillment and payments use vetted partners, who receive only what they need to do their part. Product usage analytics are pseudonymous: they use a one-way hashed account ID and never include your email, app names, keywords, or exact amounts. They are sent from our servers to an analytics processor, are never used for advertising, and are not collected at all when your browser sends Do Not Track or Global Privacy Control.
Google Analytics
We use Google Analytics to understand how visitors find and use the site. It sets analytics cookies and receives page addresses with identifiers and query details removed. Advertising features and Google signals are turned off. Visitors in the EEA, the UK, and Switzerland are asked before it runs, and Do Not Track or Global Privacy Control turns it off.
Retention and your rights
We keep data while your workspace is active. Workspace owners and admins can download a copy of the workspace's data at any time from Settings. Owners can delete a workspace from Settings once no campaign is running, no funds are held, the wallet balance is zero, and any paid plan is cancelled. Deleting a workspace removes members' access, tracked apps, keywords, competitors, saved plans and drafts, notifications, webhooks, API keys, store-console credentials, and pending invites. Any user can delete their own account once they no longer own a workspace; this removes their workspace memberships and sign-in account. We keep financial records (wallet transactions, payments and top-ups, campaign orders, and service requests) after deletion for as long as tax, accounting, and legal obligations require. Public app store data that isn't specific to your workspace is not deleted. For anything else, or to request a refund of a wallet balance, contact support@asosurge.com.
Questions: support@asosurge.com